Privacy Policy

Effective date: August 23, 2026

This Privacy Policy explains how bikrambhujel.com.np ("we", "us", or "our") collects, uses, stores, and protects information when you visit our website, create an account, access articles or courses, make a purchase, or use other features available through the site.

Our website is available at https://www.bikrambhujel.com.np/.

By using the website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you use the website.

Account Information

When you create an account or sign in, we may receive and store information such as:

• Your name
• Email address
• Profile information provided by the sign-in provider
• Account identifier
• Authentication and session information

We currently support account authentication through services such as Google, and we may add or change supported sign-in methods in the future.

We do not receive or store your Google password.

Course and Learning Information

If you register for or purchase a course, we may store information related to your use of the learning platform, including:

• Courses you have purchased or been enrolled in
• Enrollment status
• Course access dates
• Lessons viewed
• Lesson progress
• Completed lessons
• Course completion information
• Last viewed lesson or learning position

This information is used to provide course access, maintain your learning progress, and allow you to continue your course from where you left off.

Payment Information

Different information may be collected depending on the payment method you choose.

PayPal

If you pay through PayPal, the payment itself is processed by PayPal. We do not receive or store your full payment card details.

We may receive and store information associated with the transaction, such as:

• Payment or order identifier
• Transaction status
• Payment amount
• Currency
• Course purchased
• Date and time of the transaction
• Account associated with the purchase

PayPal processes payment information according to its own privacy policy and terms.

eSewa and Khalti QR Payments

For manual QR payments through eSewa or Khalti, we may ask you to provide:

• Payer name
• Payer mobile number
• Transaction or reference ID
• Selected payment method
• Payment amount
• Course being purchased
• Date and time of submission

This information is used to verify the payment manually before course access is activated.

Submitting a transaction or reference ID does not automatically mean that a payment has been accepted. Payment information may be checked against the actual transaction record before access is granted.

Please do not submit payment credentials, passwords, PINs, OTP codes, recovery codes, or other confidential financial information.

Contact Information

If you contact us through the website or by email, we may receive information such as:

• Your name
• Email address
• The content of your message
• Any information you voluntarily provide

We use this information to respond to questions, provide support, and address issues related to the website or courses.

Usage and Technical Information

When you use the website, certain technical information may be collected automatically by the website platform, hosting providers, analytics tools, security systems, or other service providers.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website or page
• Session information
• Error and diagnostic information
• Approximate geographic information derived from your IP address

This information may be used for website operation, security, troubleshooting, performance monitoring, and analytics.

Cookies and Similar Technologies

The website may use cookies, browser storage, session storage, and similar technologies.

These technologies may be used for purposes such as:

• Keeping you signed in
• Maintaining authentication sessions
• Remembering preferences
• Preserving checkout or course navigation state
• Improving website performance
• Detecting abuse or suspicious activity
• Analytics and website measurement

Some features of the website may not function correctly if cookies or browser storage are disabled.

For more information, please refer to our Cookie Policy.

How We Use Your Information

We may use information collected through the website to:

• Operate and maintain the website
• Create and manage user accounts
• Authenticate users
• Provide access to purchased or assigned courses
• Maintain lesson and course progress
• Process and verify payments
• Prevent duplicate or fraudulent payment submissions
• Provide customer support
• Respond to questions and requests
• Maintain website security
• Investigate abuse or unauthorized activity
• Troubleshoot technical problems
• Improve the website, courses, and user experience
• Maintain financial and administrative records where appropriate
• Comply with legal obligations

We do not sell your personal information.

Payment Verification and Fraud Prevention

Manual QR payment requests may be subject to additional checks before course access is granted.

For example, we may compare:

• The transaction or reference ID you submitted
• Payer information
• Payment amount
• Payment method
• Date and time
• The actual transaction visible in our payment account

We may reject payment requests that cannot be verified, contain incorrect information, appear duplicated, or appear fraudulent.

We may also apply reasonable limits to payment verification requests to prevent spam, abuse, or repeated false submissions.

Third-Party Service Providers

We rely on third-party services to operate parts of the website.

Depending on the feature you use, these providers may process limited personal information on our behalf or under their own privacy terms.

Google / Blogger

The website is hosted and published using Google's Blogger platform. Google may process technical information related to your use of the site in accordance with its own policies.

Google Authentication

Google may be used as an account sign-in provider. When you sign in using Google, authentication is handled by Google and our authentication infrastructure.

Supabase

We use Supabase for parts of the website's application infrastructure, including services such as:

• Authentication
• Account information
• Course enrollment
• Payment verification records
• Learning progress
• Application databases
• Server-side functions

Data processed through Supabase may be stored or processed in infrastructure located outside Nepal.

PayPal

PayPal may be used to process online payments. PayPal independently processes payment and account information according to its own privacy policy.

eSewa and Khalti

If you choose to pay through eSewa or Khalti QR, the financial transaction occurs through the respective payment service. Their handling of your payment account and transaction information is governed by their own privacy policies and terms.

Analytics and Security Services

We may use analytics, logging, security, anti-abuse, or diagnostic services to understand website usage and protect the website.

These providers may receive limited technical information such as IP addresses, browser information, device data, and usage events.

Data Storage and International Transfers

The website and its supporting services may use infrastructure located in different countries.

As a result, your information may be processed or stored outside Nepal, including in countries where our service providers operate data centres.

Data protection laws in those countries may differ from the laws in your country.

Where reasonably possible, we use reputable service providers and appropriate technical and organizational controls to protect information processed through the website.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example:

• Account information may be retained while your account remains active
• Course enrollment and progress information may be retained to provide continued access to your courses
• Verified payment and purchase records may be retained for financial, administrative, fraud-prevention, and dispute-resolution purposes
• Rejected or expired payment requests may be retained for a reasonable period to prevent duplicate or abusive submissions
• Support communications may be retained where necessary to resolve issues or maintain records

Retention periods may vary depending on the type of information and legal or operational requirements.

Data Security

We take reasonable technical and organizational measures to protect information processed through the website.

These measures may include:

• Authenticated access
• Restricted administrative permissions
• Server-side authorization checks
• Database access controls
• Secure connections using HTTPS
• Payment verification controls
• Logging and monitoring
• Prevention of direct browser access to sensitive administrative functions

However, no website, network transmission, or electronic storage system can be guaranteed to be completely secure.

You are also responsible for protecting access to your own email account, Google account, PayPal account, eSewa account, Khalti account, and any other credentials used with the website.

Your Account and Personal Information

You may contact us if you would like to:

• Ask what personal information we hold about you
• Correct inaccurate information
• Request deletion of certain account information
• Request assistance with your account
• Raise a privacy concern

Some information may need to be retained even after an account deletion request where retention is necessary for:

• Payment records
• Fraud prevention
• Dispute resolution
• Legal obligations
• Security records

Course purchase records may also need to be retained where necessary to document previous transactions.

Children's Privacy

The website, paid courses, and account services are not intended for children under the age of 18 unless they use the service with appropriate parental or guardian involvement.

We do not knowingly seek to collect personal information from children under 18.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, remove the information.

External Links

The website may contain links to websites or services operated by third parties.

Once you leave our website, the privacy practices of those third parties apply.

We are not responsible for the privacy practices, security, content, or policies of websites and services that we do not operate.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

Your Responsibility When Providing Information

Please ensure that the information you provide through the website is accurate.

In particular, when submitting payment verification information, do not provide:

• Passwords
• PIN numbers
• OTP codes
• Complete card details
• Account recovery codes
• Other confidential authentication information

We will not ask you to provide this information for manual eSewa or Khalti payment verification.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, courses, payment methods, service providers, or legal requirements change.

When an update is made, the revised version will be published on this page and the effective date at the top of the policy will be updated.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, you may contact us through:

Website: Contact Us

Email: [email protected]