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ABOUT ME

About · Bikram Bhujel

Technology should solve operational problems, not create new ones.

I work across IT infrastructure, networking, systems administration, technical support, virtualization, automation, and practical web-platform projects. My approach is straightforward: understand the environment, make the architecture sensible, document the work, and leave the system easier to operate than I found it.

Bikram Bhujel
Bikram Bhujel Nepal · IT infrastructure, systems & technical operations
01 · Profile

Hands-on technical work with an operations-first mindset.

I am Bikram Bhujel, an IT professional based in Nepal. My work spans infrastructure, enterprise networking, Windows and Linux environments, virtualization, technical support, endpoint operations, backup and recovery, and the day-to-day systems work required to keep technology reliable.

I am particularly interested in environments where multiple systems have to work together: firewall and switching infrastructure, identity, endpoints, wireless networks, storage, virtualization, cloud services, security controls, and operational support processes.

I prefer practical engineering over unnecessary complexity. A technically impressive solution is not useful if the people responsible for operating it cannot understand, maintain, or recover it. Documentation, clear ownership, sensible defaults, and maintainable architecture are therefore part of the technical work—not an afterthought.

This website is where I document selected projects, troubleshooting lessons, technical tools, infrastructure work, and practical experiments that may be useful to other IT professionals.

02 · Expertise

Areas I work with regularly.

01

Network Infrastructure

Routing, switching, VLAN architecture, firewall policy, VPN connectivity, wireless networks, segmentation, troubleshooting, and infrastructure modernization.

Fortinet · Cisco · VLANs · VPN · Wi-Fi · Network Security
02

Systems Administration

Windows and Linux administration, identity and access fundamentals, DNS, DHCP, Group Policy, endpoint support, and operational troubleshooting.

Windows · Linux · Active Directory · DNS · DHCP
03

Virtualization & Homelab

Virtual machines, Proxmox environments, storage integration, self-hosted services, testing environments, and infrastructure labs.

Proxmox · VMs · Containers · TrueNAS · Self-hosting
04

Backup, Recovery & Resilience

Storage planning, backup workflows, recovery procedures, retention considerations, and practical continuity planning.

Backup · Storage · Restore · Recovery Planning
05

Technical Operations & Support

Incident resolution, user support, endpoint management, infrastructure coordination, procurement support, documentation, and operational follow-through.

Support · Operations · Documentation · Troubleshooting
06

Automation & Practical AI

Exploring AI-assisted workflows, technical agents, local tools, and automation where there is a real operational use case rather than technology for its own sake.

Automation · AI Agents · Workflow Design · Integration
03 · Professional experience

Experience built through support, infrastructure, and regional operations.

Jan 2024 – Present

IT Support Specialist

CIMMYT — International Maize and Wheat Improvement Center

Technical support and infrastructure responsibilities spanning end-user systems, regional office networking, operational troubleshooting, deployment coordination, documentation, and IT service delivery.

Nov 2021 – Dec 2023

IT Consultant

CIMMYT International

Provided technical support and systems assistance across operational IT requirements, infrastructure, user support, and regional technology activities.

Nov 2019 – Nov 2021

IT Support Specialist

Emco Electronics & Computers Pvt. Ltd.

Worked on end-user support, computer systems, troubleshooting, hardware, software, and practical IT service delivery.

Nov 2014 – Dec 2018

IT Technician

Nenotech Infosys Pvt. Ltd.

Built foundational hands-on experience supporting computers, hardware, operating systems, troubleshooting, and technical service work.

04 · Credentials

Selected credentials from recognized technology vendors.

I maintain a broader certification history on LinkedIn. The credentials below are a curated selection of the most relevant and recognizable ones for my current work in infrastructure, networking, systems, and cybersecurity. Historical credentials are identified explicitly where their validity period has ended.

Microsoft IT Support Specialist Specialization Microsoft · Issued December 2024
Palo Alto Networks Cybersecurity Specialization Palo Alto Networks · Issued November 2024
Ethical Hacker Cisco · Issued September 2024
Microsoft Cybersecurity Analyst Specialization Microsoft · Issued July 2024
Microsoft Certified: Azure Fundamentals Microsoft · Issued March 2021
Google IT Support Certificate Google · Issued April 2022
IT Academy: Cloud and Virtualization Concepts VMware · Issued August 2023
Fortinet Network Security Expert Levels 1–3 Fortinet · Issued February 2023 · Historical credential — expired February 2025
05 · What I publish

Technical content based on things I actually work with.

Networking & infrastructure

Firewall, switching, VLANs, wireless design, connectivity, network troubleshooting, and infrastructure implementation.

Systems administration

Windows, Linux, endpoint support, identity, DNS, DHCP, troubleshooting, and operational administration.

Homelab & self-hosting

Virtualization, storage, Proxmox, TrueNAS, self-hosted services, experimentation, and technical learning environments.

Practical tools & automation

Browser-based utilities, workflow improvements, AI-assisted operations, and technical automation with a clear purpose.

06 · Working principles

The principles behind how I approach technical work.

01
Understand the environment first. A change should be based on the actual architecture, dependencies, users, constraints, and operational requirements.
02
Prefer maintainable solutions. Complexity should earn its place. A simpler design that can be operated reliably is often the better engineering decision.
03
Document what matters. Configurations, decisions, ownership, dependencies, and recovery information should not exist only in someone's memory.
04
Test before production when possible. Labs, staged changes, backups, rollback plans, and validation reduce unnecessary operational risk.
05
Communicate clearly. Technical depth matters, but so does explaining the problem, options, risks, and outcome in language people can act on.
Continue exploring

See the systems, projects, and tools behind the profile.

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