Access Restricted, Access from Your IP is Restricted” in TrueNAS Scale
While managing my TrueNAS Scale setup, I once ran into a frustrating issue. After tweaking the network settings, I accidentally added an IP address to the Allowed IP Addresses list under the system settings. The result? Instant lockout. The web interface showed the dreaded message:
Access restricted, Access from your IP is restricted
If you have made the same mistake, there is a quick way to fix it without reinstalling or resetting your entire configuration.
Cause of the Problem
TrueNAS Scale has a security feature that lets you specify which IP addresses can access the web interface. If your current IP is not on the list, the system blocks you completely. Adding the wrong IP, or limiting access too narrowly, triggers this issue.
How I Fixed It
Since the web interface was blocked, I had to use SSH or the system console. If you still have shell access, follow these steps:
Log in to your TrueNAS Scale system via SSH or directly from the console.
Run the following command to clear the allowed IP list:
system general update ui_allowlist=[]
system general ui_restart
After running these commands, refresh your browser and the TrueNAS Scale dashboard should be accessible again from your IP.
Tips to Avoid This in the Future
- Double-check IP addresses before adding them to the allowlist.
- If you need to restrict access, ensure you also include your current IP.
- Keep SSH access enabled as a backup for cases like this.
This quick fix saved me from hours of downtime. If you run into the same “Access from your IP is restricted” error, these commands should get you back online fast.
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